Ministry of Public Business Sector

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Office Management

Code Course/Module Name
MOM1 Making and receiving phone calls
MOM2 Handling mail
MOM3 Filing
MOM4 Office equipment
MOM5 Keeping waste to a minimum
MOM6 Meeting arrangement
MOM7 Organizing travel and accommodation
MOM8 Diary management procedures
MOM9 Effective customer service
MOM10 Reception services and procedures